We offer a 3 years complete warranty on the entire product (except some models where explicitly 1 year is mentioned). For any support during the warranty period, our technical team helps over phone call / video call, and if required we ship the spare part for the defective part to your location. To know more details, visit https://www.jin.net.in/warranty/

After placing the order, the order processing takes 1-2 working days post which it will be dispatched. Delivery time for metro cities and major Tier 1 cities is approximately 3 to 4 working days post-dispatch. For Tier 2 cities and remote location delivery timeline is approximately 6 to 7 working days post-dispatch.

Order tracking details will get mailed to you once the order is dispatched. You can then track the same with the relevant tracking number on the courier partner website

Invoice Copy will get mailed to you within 24 hours of purchase on your registered email address. We provide GST invoice, so that you can avail the GST credit for your business purchase. Just ensure that you must add the GST number while placing the order

All of our products are manufactured and designed in a way that can be easily assembled by the customers without needing extra tools. All products are DIY(DO-IT-YOURSELF) Installation. We also provide a detailed installation guide and a detailed installation video from our end for the same. In case if you are stuck or have difficulty understanding a particular step then our team can guide you. However still if you need external assistance, we also have 3rd party paid installation services available in Metro and Tier 1 cities if you want to avail for installation. You can reach out to us for the same.

Similar to leading E-commerce platforms, we also have a 10 day return policy post-delivery of our product. Refunds are processed within 1 to 2 working days of receiving the returned goods. To know more details, visit https://www.jin.net.in/return-refund-warranty-policy/

We have a very dedicated and professional sales team whom you can reach out, to understand details about any product or if you are confused on what to buy. They are available over call or website chat to guide you on what product will best suit your workspace.

To place an order, you need to add the products to cart and then make the payment upon checkout after adding your personal details like address and email. Once the payment is done you will get the confirmation of your order over registered email with invoice. Our payment gateway is powered by Razorpay and is 100% safe secure and reliable. Our website is also protected by SSL to keep your payment and personal information secure.